NetOp has taken its world-famous remote control technology and created NetOp On Demand to enable temporary helpdesk sessions across the Internet without any firewall configuration.

By downloading a small, self-executing program, end users can receive true hands-on help from your helpdesk staff. Using NetOp, your helpdesk representative can see the end user's screen, move the cursor, click, type - and even transfer files. And when the program is closed again, it automatically deletes itself from the end user's hard disk.

• No pre-installed software required
• Operational in seconds - just download a small 650 kb file from a website
• No administrative privileges required to run
• Easy to use - no training needed
• Firewall friendly - initiates session from inside using standard web services
• Licensed per helpdesk representative, not per enduser
• No footprint left at the remote computer